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Screen Shot 2019-07-30 at 2.01.43 PM.png (201,331 bytes) Screen Shot 2019-07-30 at 1.49.25 PM.png (261,754 bytes) |
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Issue is still unresolved. |
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Even though you indignation doesn't really deserve a response at all, FWIW I'll exercise restraint and actually dignify this ticket. Succinctly, the issues here are the problem FreeCAD as a project has with MantisBT Bugtracker software AND with how FreeCAD community uses the bugtracker (which is not conventional). More elaboration: 1) If you read the Tracker page you'll see we use the Tracker as a last resort (feel free to complain about this all you want on the forums to the community about this). We ask people to post to the forum first before opening a ticket. 2) MantisBT is not as spiffy as we'd like it to be but it works. We've made some customizations to it but it still falls short in some ways. The 'tacky' banner as you refer to it, was the triage team (myself primarily) attempt to limit the amount of tickets opened and subsequently rotting because of issue 1 above. 3) TBH, you are one of perhaps 2 users who have posted about responding to a tracker email and it bouncing due to it being an invalid email. Thank you for bringing that to our attention. I've opened 0004077 to address this. 4) If you want to see an improvement, roll up your sleeves and propose one along with the willingness to follow it through. Also I would suggest not to use the internet to vent your anger at volunteers, that's what psychologists are for. |
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Closing in favor of 0004077 |
- Anonymous
